Returns & Exchanges
At Frankly My Dear Store, we want you to love your fashion finds; if you are not completely satisfied, we offer returns on eligible items within 30 days of delivery. Please ensure all garments are unworn, unwashed, and still have their original tags attached to qualify for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the parcel.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing